Contact Us
Get in touch with our support team for help with your Pendle Hardware Wallet or any questions about our products and services.
How Can We Help?
Multiple ways to reach our support team
Email Support
Get detailed help and technical support
support@pendle-eu.com
Responses within 24 hours
For general inquiries, technical support, and warranty claims
Phone Support
Speak directly with our support team
+1 (786) 618-2281
Monday - Friday, 9:00 AM - 6:00 PM EST
For urgent security issues and immediate assistance
Community Forum
Connect with other users and experts
community.pendle-eu.com
24/7 community support
User discussions, tips, and community-driven support
What We Can Help With
Common support topics and areas of expertise
Security & Technical
Device security, firmware updates, and technical troubleshooting
Examples:
- •Device authentication issues
- •Firmware update problems
- •Transaction signing errors
- •Security best practices
General Support
Product information, setup help, and general inquiries
Examples:
- •First-time setup assistance
- •Product compatibility questions
- •User guide clarifications
- •Feature explanations
Orders & Shipping
Order status, shipping, returns, and warranty claims
Examples:
- •Order tracking and delivery
- •Return and refund requests
- •Warranty claim processing
- •Shipping and packaging issues
Send us a Message
Fill out the form below and we'll get back to you within 24 hours during business days.
Contact Us
Office Information
Pendle Hardware Solutions Ltd.
1395 Brickell Ave Suite #800
Miami, FL 33131
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed
Company Registration: 12345678
Support Response Times
Email: 24 hours (business days)
Phone: Immediate (business hours)
Security Issues: Priority response
Security Reminder
Our support team will never ask for your seed phrase, PIN, or private keys. If someone claiming to be from Pendle requests sensitive information, it's a scam.